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Academy Class

ENG-122 – Forms, Technology, and Service Recovery – Professional Development Cohort 2026

Hybrid ESL class segment for completing workplace forms, using basic technology language, and responding politely to simple customer service concerns.

ScheduleOct 1, 2026 - Oct 6, 20262 meetingsLocationTraining LabHours4 hrsEnrollment1 / 24 seatsPrice$100.00InstructorUnassigned

Class Overview

Class Description

This reusable class segment supports adult Spanish-speaking ESL learners as they complete simple paper and digital forms, use common workplace technology vocabulary, and practice service recovery language for everyday customer concerns.

Learners build accuracy with form fields, usernames, passwords, save/send/upload commands, apology phrases, solution offers, and polite escalation language. Instruction connects directly to the meetings ENG-M017 Forms, Apps, and Workplace Technology and ENG-M018 Service Recovery and Digital Problem Solving.

1Students
0Instructors
2Meetings
0Learning Modules
4Hours
$100.00Price
$0.00Materials
CourseENG-C120 – Customer Service and Digital Communication
SessionProfessional Development Cohort 2026
ProgramENG-P100 – English for Everyday Life & Work
ScheduleOct 1, 2026 - Oct 6, 2026 (2 sessions)
LocationTraining Lab
Enrollment1 / 24 seats

Schedule Calendar

Schedule Preview

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2Meetings
4Hours
2Locations
Calendar