Academy Chancellor & President

Senior education executive with more than 20 years of experience in institutional leadership, academic strategy, workforce education, and organizational growth. As Academy Chancellor & President, she provides executive leadership for the institution’s academic mission, operational performance, student success, and long-term strategic direction. Her leadership philosophy centers on expanding access to career-focused education, strengthening academic quality, and ensuring students graduate with skills that translate into meaningful professional opportunities.

FocusAvery provides institution-wide oversight of academic affairs, enrollment strategy, student services, workforce and career programs, institutional operations, financial planning, accreditation, compliance, and strategic partnerships. She works closely with the Provost, academic deans, enrollment leadership, and administrative teams to establish institutional priorities, develop new programs, strengthen student outcomes, and build partnerships with employers and community organizations.

Dean of Career & Workforce Development

Cameron Brooks is a higher-education and workforce-development leader with more than 15 years of experience connecting education, industry, and career preparation. As Dean of Career & Workforce Development, he leads initiatives that equip students and adult learners with practical skills, professional credentials, and pathways into high-demand careers.

FocusCameron oversees career services, workforce training, employer partnerships, apprenticeship and internship programs, continuing education, and industry-aligned credential programs. His responsibilities include workforce strategy, program development, employer engagement, career placement initiatives, labor-market alignment, grant-supported workforce projects, student career readiness, and collaboration with academic departments and community partners.

Dean of Academic Affairs

Dr. Morgan Ellis is a higher-education leader with more than 16 years of experience in academic administration, curriculum development, faculty leadership, and student success. As Dean of Academic Affairs, he provides strategic and operational leadership to ensure academic programs maintain high standards of quality, relevance, consistency, and student-centered learning.

FocusDr. Ellis oversees academic program delivery, curriculum development and review, faculty recruitment and development, academic policies, instructional quality, program assessment, and student learning outcomes. He also supports accreditation readiness, new-program development, academic scheduling, retention initiatives, and collaboration among faculty, department leaders, student services, and institutional leadership.

Chief Operating Officer

Dr. Naomi Carter is an experienced academic and operations leader who oversees Academy operations, institutional planning, and the systems that help learners and faculty succeed. With a background in education administration, organizational development, and program operations, she works closely with academic and administrative teams to create efficient, supportive, and student-centered learning environments. As a leader within the Academy, Dr. Carter coordinates operational planning, faculty support initiatives, learner services, policy implementation, and continuous improvement efforts. She is particularly focused on developing practical systems that make it easier for instructors to deliver high-quality instruction while ensuring learners have the resources and guidance they need throughout their academic experience. Her areas of focus include academy operations, strategic planning, faculty development, learner support, policy and compliance, process improvement, and institutional effectiveness. She also works across departments to identify operational challenges, improve communication, and develop sustainable solutions that support the Academy's long-term goals. Dr. Carter's leadership philosophy is centered on the belief that strong academic institutions are built on strong systems. By connecting thoughtful planning with responsive support, she strives to create an environment where faculty can teach effectively and learners can remain engaged, supported, and prepared for their professional goals.

FocusAcademy Operations & Strategic Planning, , Institutional Planning & Effectiveness, , Faculty & Learner Support Systems, , Policy Development & Compliance, , Program Operations, , Process Improvement & Data-Informed Decision Making, , Cross-Functional Leadership

Student Support Coordinator

Elena Torres is a student-services professional with more than 8 years of experience supporting student engagement, persistence, and academic success. As Student Support Coordinator, she serves as a key point of contact for students, helping them navigate academic requirements, institutional resources, and challenges that may affect their progress toward completion.

FocusElena Torres is a fictional student-services professional with more than 8 years of experience supporting student engagement, persistence, and academic success. As Student Support Coordinator, she serves as a key point of contact for students, helping them navigate academic requirements, institutional resources, and challenges that may affect their progress toward completion.

Provost & Chief Academic Officer

Senior higher-education executive with more than 18 years of experience in academic leadership, institutional strategy, and student success. As Provost & Chief Academic Officer, he provides executive oversight of the institution’s academic mission, ensuring that programs maintain high standards of quality, relevance, innovation, and student-centered learning.

FocusJordan oversees academic affairs, academic deans and faculty leadership, curriculum and program development, institutional accreditation, academic policy, faculty development, learning outcomes, and academic assessment. He also leads strategic initiatives involving new program development, student retention and completion, academic technology, workforce alignment, and collaboration between academic and administrative divisions.

Academy Operations Administrator

Marcus Reed is a education operations professional with more than 10 years of experience in academic administration, operational coordination, student services, and organizational support. As Academy Operations Administrator, he helps ensure that the academy’s day-to-day administrative and operational functions run efficiently while supporting a professional, responsive environment for students, faculty, and staff.

FocusMarcus coordinates academy operations across scheduling, administrative workflows, facilities and resource coordination, student records processes, departmental communications, vendor support, and operational reporting. He works closely with academic leadership, admissions, student support, faculty, and administrative teams to streamline processes, resolve operational issues, maintain institutional procedures, and support the effective delivery of academic programs and student services.

Admissions & Enrollment Advisor

Priya Shah is a higher-education admissions professional with more than 7 years of experience in student recruitment, admissions advising, enrollment support, and prospective-student engagement. As an Admissions & Enrollment Advisor, she guides prospective students through the admissions process while helping them understand academic programs, enrollment requirements, and available institutional resources.

FocusPriya supports prospective and incoming students from initial inquiry through enrollment. Her responsibilities include admissions consultations, application support, document collection, applicant follow-up, enrollment counseling, orientation coordination, and maintaining accurate applicant records. She collaborates with academic departments, student support, financial services, and enrollment leadership to provide students with a clear and supportive path toward beginning their studies.

Director of Student Success

Quinn Harper serves as the Director of Student Support, where she leads the student support experience from enrollment through program completion. With a strong focus on student success, retention, and personalized guidance, Quinn works closely with learners to help them navigate academic expectations, identify challenges early, and connect with the resources they need to stay on track. In her role, Quinn oversees student advising and persistence initiatives, helping create a consistent support experience across the learner journey. She collaborates with instructors, academic leadership, and administrative teams to identify students who may need additional assistance and coordinates appropriate referrals to academic, financial, career, or personal support resources. Quinn believes that effective student support goes beyond simply answering questions—it means understanding each learner's goals, recognizing potential barriers, and helping students develop practical steps toward completion. She encourages a proactive approach to advising, emphasizing regular communication, accountability, and meaningful connections between students and their support teams. She also helps develop processes designed to improve student engagement and persistence, including student check-ins, progress monitoring, referral coordination, and follow-up support. Her work focuses on making sure students know where to turn when they encounter difficulties and feel confident asking for help before a small challenge becomes a barrier to completion. Known for her approachable and student-centered leadership style, Quinn strives to create a supportive environment where learners feel heard, respected, and encouraged. Her goal is to help every student maintain momentum, overcome obstacles, and successfully reach the finish line of their educational journey.

FocusStudent advising and engagement, , Learner retention and persistence, , Academic intervention, , Student referral coordination, , Case management, , Adult learner support, , Progress monitoring, , Student communication, , Completion planning, , Cross-department collaboration

Dean of Skilled Trades & Technical Programs

Riley Morgan is a academic and workforce-development leader with more than 14 years of experience in career and technical education. As Dean of Skilled Trades & Technical Programs, she provides strategic leadership for hands-on programs designed to prepare students for high-demand technical careers. Her approach emphasizes academic quality, industry alignment, student success, and strong employer partnerships.

FocusRiley oversees skilled trades and technical programs across areas such as advanced manufacturing, electrical technology, HVAC, welding, industrial maintenance, construction technologies, and related workforce programs. Her responsibilities include curriculum and program development, faculty leadership, enrollment and retention initiatives, laboratory and training operations, industry partnerships, accreditation readiness, workforce advisory councils, and alignment of programs with regional employment needs.

Director of Admissions & Enrollment

Samantha Patel is a higher-education enrollment leader with more than 12 years of experience spanning admissions strategy, enrollment operations, student recruitment, and applicant engagement. As Director of Admissions & Enrollment, she leads initiatives designed to strengthen the prospective-student journey, improve enrollment processes, and support sustainable institutional growth. Her leadership approach combines data-informed decision-making with a student-centered philosophy. She works closely with academic leadership, student services, marketing, financial aid, and institutional research teams to ensure that recruitment and enrollment strategies are aligned with organizational priorities and student needs.

FocusAdmissions Strategy: Development and execution of undergraduate, graduate, and transfer recruitment strategies., , Enrollment Planning: Forecasting enrollment, monitoring applicant funnels, and establishing recruitment and yield targets., , Admissions Operations: Oversight of application review, admissions workflows, policies, communications, and decision processes., , Recruitment & Outreach: Leadership of recruitment campaigns, information sessions, campus events, school partnerships, and prospective-student outreach., , Enrollment Analytics: Analysis of inquiry, application, acceptance, deposit, and enrollment trends to identify opportunities for improvement., , Student Experience: Optimization of the applicant journey from initial inquiry through enrollment and onboarding., , Team Leadership: Management and professional development of admissions counselors, enrollment specialists, and recruitment staff., , Cross-Functional Collaboration: Partnership with marketing, financial aid, academic programs, student affairs, and institutional leadership., , Technology & Process Improvement: Oversight of admissions CRM practices, workflow automation, reporting, and continuous process improvement., , Compliance & Policy: Maintenance of consistent admissions policies, documentation standards, and appropriate regulatory and institutional practices.

Registrar & Director of Operations

Taylor Monroe serves as an Academic Records & Operations Coordinator, supporting the administrative systems that keep the Academy organized, responsive, and dependable. She coordinates academic records, enrollment documentation, scheduling workflows, internal reporting, and day-to-day administrative processes that connect learners, instructors, and Academy leadership. With a strong background in academic administration and organizational operations, Taylor focuses on the details that often happen behind the scenes but have a direct impact on the learner experience. Her work helps ensure that student information is maintained accurately, academic documentation is processed consistently, and faculty and administrative teams have the information they need to keep programs running smoothly. Taylor works closely with instructors and Academy leadership to coordinate course rosters, attendance documentation, learner records, completion tracking, academic communications, and operational follow-up. She also assists with improving internal procedures and identifying opportunities to make administrative workflows more efficient. Her approach combines organization, confidentiality, attention to detail, and a strong commitment to service. She believes that dependable academic systems give instructors more time to focus on teaching and give learners greater confidence in their educational journey.

FocusAcademic Records Management — Maintains learner records, enrollment documentation, course histories, completion records, and related academic files., , Enrollment & Registration Support — Coordinates administrative steps associated with new enrollments, program changes, transfers, and learner status updates., , Course & Schedule Coordination — Supports class rosters, instructor assignments, scheduling updates, and course-related administrative workflows., , Attendance & Completion Tracking — Helps monitor attendance documentation, course progress, completion requirements, and supporting records., , Faculty Administrative Support — Provides instructors with rosters, documentation, schedules, forms, and other operational resources., , Learner Support Operations — Helps route administrative questions and ensures learner requests are directed to the appropriate Academy department., , Document & Records Compliance — Helps maintain organized documentation and standardized recordkeeping practices., , Data & Reporting — Prepares internal reports and operational summaries used by Academy leadership for planning and decision-making., , Workflow Improvement — Reviews recurring administrative processes and helps develop procedures that reduce errors, delays, and duplication., , Cross-Department Coordination — Serves as a communication link between academic, administrative, and student-support functions.